Smart Choice Cleaning Quality Control System for Water Damage Cleaning and Remediation

We care about our customers’ homes, and strive to provide the highest quality service in the industry by implementing our unique Six Step Quality Control System.


Smart Choice Cleaning employees are trained to be consistent, thorough, and detailed oriented in their water damage cleaning and remediation projects. Our teams consist of  two team members for your convenience. Smart Choice Cleaning strives to maintain the   highest quality employees in the industry.


Quality Supervisor
In addition to our Smart Choice Cleaning team members, we have a  Quality Supervisor that will randomly stop by your home to ensure your cleaning standards and special requests have been met.


Account Manager
Our Account Managers are your one stop point of contact. Their job is  designed to help you through the process of scheduling new appointments, re-schedules, special requests, service questions, and relaying special instructions to your cleaning team. Our Account Managers will ensure   your customer service experience goes beyond your expectations.


Special Request
We encourage our customers to let us know what is most important to them. You tell us what we need to clean and our team members will get it done.


We ask for feedback after every cleaning via e-mail. We would like to know how   we are doing and how satisfied you are with our service. Please give us your feedback so we can make sure you are satisfied every time a team member   visits your home.


100% Satisfaction Guarantee
Smart Choice Cleaning offers a 100% Customer Satisfaction Guarantee to all its clients. If you are not satisfied with our service, call us within 24 hours and we will re-clean your home until you are 100% satisfied.