Smart Choice Cleaning’s 100% Guarantee

Smart Choice Cleaning Quality Control System

We care about our customers’ homes, and strive to provide the highest quality post construction cleaning service in Northern Virginia by implementing our unique Six Step Quality Control System.

1.

Employees
Smart Choice Cleaning employees are trained to be consistent, thorough, and detail oriented. Our teams normally consist of individuals for your convenience and according to your preference. Smart Choice Cleaning strives to maintain the highest quality employees in the industry.

2.

Quality Supervisor
In addition to our Smart Choice Cleaning team members who do most of the cleaning, a  Quality Supervisor will randomly stop by your home to ensure our cleaning standards and your special requests have been met.

3.

Account Manager
Our Account Managers are your one stop point of contact. Their job is to help you through the process of scheduling new appointments, re-schedules, special requests, service questions, and relaying special instructions to your cleaning team. Our Account Managers will ensure your post construction cleaning experience exceeds your expectations.

4.

Special Request
We encourage our customers to let us know what is most important to them. You tell us what we need to clean and our team members will get it done.

5.

Feedback
We ask for feedback after every cleaning via e-mail. We would like to know how we are doing and how satisfied you are with our service. Please give us your feedback so we can make sure you are satisfied every time a team member visits your home.

6.

100% Satisfaction Guarantee
Smart Choice Cleaning offers a 100% Customer Satisfaction Guarantee to all its clients. If you are not satisfied with our service, call us within 24 hours and we will re-clean your home until you are 100% satisfied.